has been compiled to better serve those who are concerned with how
their 'Personally Identifiable Information' (PII) is being used
online. PII, as described in US privacy law and information security,
is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an
a clear understanding of how we collect, use, protect or otherwise
handle your Personally Identifiable Information in accordance with our
information do we collect?
personal information do we collect from the people that visit our
blog, website or app?
When ordering or registering on our site, as appropriate, you may be
asked to enter your name, email address, mailing address, phone
number, credit card information or other details to help you with your
We collect information from you when you place an order or enter
information on our site.
How do we use your information?
may use the information we collect from you when you register, make a
purchase, sign up for our newsletter, respond to a survey or marketing
communication, surf the website, or use certain other site features in
the following ways: • To personalize your experience and to allow us
to deliver the type of content and product offerings in which you are
most interested. • To improve our website in order to better serve
you. • To allow us to better service you in responding to your
customer service requests. • To quickly process your transactions. •
To follow up with them after correspondence (live chat, email or phone
How do we protect your information or
website is scanned on a regular basis for security holes and known
vulnerabilities in order to make your visit to our site as safe as
use regular Malware Scanning.
personal information is contained behind secured networks and is only
accessible by a limited number of persons who have special access
rights to such systems, and are required to keep the information
addition, all sensitive/credit information you supply is encrypted via
Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an
order enters, submits, or accesses their information to maintain the
safety of your personal information.
transactions are processed through a gateway provider and are not
stored or processed on our servers.
Do we use 'cookies'?
are small files that a site or its service provider transfers to your
computer's hard drive through your Web browser (if you allow) that
enables the site's or service provider's systems to recognize your
browser and capture and remember certain information. For instance, we
are also used to help us understand your preferences based on previous
or current site activity, which enables us to provide you with
data about site traffic and site interaction so that we can offer
better site experiences and tools in the future.
Help remember and process the items in the shopping cart.
Understand and save user's preferences for future visits.
can choose to have your computer warn you each time a cookie is being
sent, or you can choose to turn off all cookies. You do this through
your browser settings. Since each browser is a little different, you
will need to look at your browser's Help Menu to learn the correct way
to modify your cookies.
users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the
We do not sell, trade, or otherwise transfer to outside parties your
Personally Identifiable Information.
We do not include or offer third-party products or services on our
website with the exception of any present or future partnership with
various types of service providers, such as items, applications,
devices that may enhance our current set of services.
advertising requirements can be summed up by Google's Advertising
Principles. They are put in place to provide a positive experience for
may or may not (currently we do not) use Google AdSense Advertising on
site. Google's use of the DART cookie enables it to serve ads to our
users based on previous visits to our site and other sites on the
Internet. Users may opt-out of the use of the DART cookie by visiting
have implemented the following:
Google Display Network Impression Reporting
We, along with third-party vendors such as Google use first-party
cookies (such as the Google Analytics cookies) and third-party cookies
(such as the DoubleClick cookie) or other third-party identifiers
can set preferences for how Google advertises to you using the Google
Ad Settings page. Alternatively, you can opt out by visiting the
Network Advertising Initiative Opt Out page or by using the Google
Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the USA to require commercial
stretches well beyond California to require any person or company in
the United States (and conceivably the world) that operates websites
collecting Personally Identifiable Information from California
exactly the information being collected and those individuals or
companies with whom it is being shared. - See more at:
to CalOPPA, we agree to the following:
can visit our site anonymously.
home page or as a minimum, on the first significant page after
entering our website.
found on the page specified above.
logging in to your account
does our site handle Do Not Track signals?
honor Do Not Track signals and Do Not Track, plant cookies, or use
advertising when a Do Not Track (DNT) browser mechanism is in place.
our site allow third-party behavioral tracking?
also important to note that we do not allow third-party behavioral
COPPA (Children Online Privacy Protection Act)
it comes to the collection of personal information from children under
the age of 13 years old, the Children's Online Privacy Protection Act
(COPPA) puts parents in control.
Federal Trade Commission, United States' consumer protection agency,
enforces the COPPA Rule, which spells out what operators of websites
and online services must do to protect children's privacy and safety
We do not specifically market to children under the age of 13 years
Fair Information Practices Principles form the backbone of privacy law
in the United States and the concepts they include have played a
significant role in the development of data protection laws around the
globe. Understanding the Fair Information Practice Principles and how
they should be implemented is critical to comply with the various
privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take
the following responsive action, should a data breach occur:
will notify you via email Within 7 business days
We also agree to the Individual Redress Principle which requires that
individuals have the right to legally pursue enforceable rights
against data collectors and processors who fail to adhere to the law.
This principle requires not only that individuals have enforceable
rights against data users, but also that individuals have recourse to
courts or government agencies to investigate and/or prosecute
non-compliance by data processors.
CAN-SPAM Act is a law that sets the rules for commercial email,
establishes requirements for commercial messages, gives recipients the
right to have emails stopped from being sent to them, and spells out
tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or
Process orders and to send information and updates pertaining to
be in accordance with CANSPAM, we agree to the following:
use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each
If at any time you would like to unsubscribe from receiving future
emails, you can email us at
Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
also support and practice the General Data Protection Regulation
Lawful basis for processing
Unless a data subject has provided explicit consent to data processing
for one or more purposes, personal data may not be processed unless
there is at least one legal basis to do so. They include: For the
legitimate interests of a data controller or a third party, unless
these interests are overridden by the Charter of Fundamental Rights
(especially in the case of children).
perform a task in the public interest or in official authority. To
comply with a data controller's legal obligations. To fulfill
contractual obligations with a data subject. To perform tasks at the
request of a data subject who is in the process of entering into a
contract with a data controller. To protect the vital interests of a
data subject or another person.
consent is used as the lawful basis for processing, consent must have
been explicit for data collected and each purpose data is used for
(Article 7; defined in Article 4).
controllers must be able to prove "consent" (opt-in) and consent may
for children, defined in the regulation as being less than 16 years
old (although with the option for member states to individually make
it as low as 13 years old (Article 8(1))), must be given by the
child's parent or custodian, and verifiable (Article 8).
of a service to a data subject may not be contingent on consent to
data processing that is not strictly necessary to use the service.
If consent was already provided under the Data Protection Directive
for processing, a data controller does not have to obtain
new/"refreshed" consent if the processing is documented and obtained
in compliance with GDPR's requirements (Recital 171).
also support Canadian Privacy Laws (which can be read
contact us using the information below.
Sudbury, Ontario P3B 4C9 Canada
Edited on 2018-05-30